Magento Help Desk - Settings and Configuration Video Tutorial

Feature-rich support system out of the box for MagentoFeatures:

• Support form - converted from contact form, additional form in customers' accounts, ability to convert Questions&Answers form on products' pages to support form
• Access settings for customers (logged in/not logged in customers)
• Support management - departments, operators' assigning
• Advanced email notifications' system
• Support statistics in admin area
• Email replies to be converted to support tickets (customers)
• Cron to close support tickets on time schedule

All our Extensions for Magento